Impress Hilton Head long term renters
Long Term Rental Management Tips
The following comes from the experts at Zillow:
Make a Good First Impression on Your Renters at Showings
Apartment showings are like a first date for renters. Not only does the apartment have to be in tip-top shape to win over prospective renters, but so do you. Renters are also watching and analyzing your demeanor as a rental professional.
In fact, in a recent interview we had with renters looking for their first apartment, finding a friendly property manager was a must-have amenity. Not only is your rental unit on trial, but you are also.
Don’t lose potential renters in the first few minutes of meeting them. Use these tips to help make a good first impression on renters during a showing.
Introduce yourself. When your prospective renters show up, it’s rude to just jump into the showing. It makes you seem rushed, and antsy. Take the time to introduce yourself. Tell them what role you play in the rental property. For example, if you’re the property manager for the unit or if you’re the landlord, but have a different property manager.
Dress for success. If you’re a rental professional, you need to dress the part, also. Sweat pants or jeans will not cut it. You don’t have to wear a suit, but a pair of slacks and a button up shirt can make a huge difference.
Know the ins and outs of the unit. When renters have questions about your unit, you’re expected to have answers. Ideally, you should know everything about your unit.
Prepare yourself for any and all questions. Know the history of your unit and previous tenants. Renters will be impressed if you demonstrate your expertise on the rental property and its history.
Listen more than you talk. Nobody likes it when someone else dominates the conversation. It can make it so hard to get a word in! It can also come off as intimidating.
Give your spiel on the rental property, and then let your prospective renters talk. Listen to what they want in a rental unit, so you’re better able to address their needs.
Hand over a business card. End your showing with a warm thank you, handshake, and a business card. Let the renters know that if they have any questions feel free to contact you. A business card shows professionalism and has all of your professional contact information on it. Also, business cards are a great tangible way for renters to remember you.
For all your long term rental management visit Absolute Island Management.
