AC – Reduce Service Calls on Your Hilton Head Property

The following is brought to you by the group at Service Team Training – mark@serviceteamtraining.com

How can using a property management company reduce A/C service calls?

For many of us it is a hot and hectic summer and we want fewer A/C calls and for some reason they often seem to come in all at once. For anyone on call it can seem as if it is at 4:59 pm every Friday.

An effective way to reduce the amount of A/C calls is to check the entire system during the make-ready process and label the outdoor units/condensers to identify which unit it is actually connected to.

Check the Difference in Temperature

The difference between the air going into the return grill and coming out of the supply vent should be around 15-20 degrees. In other words, If it is 100 degrees in someone’s home the coldest the supply air will be is 80-85 degrees. If it is 80 degrees in a home the coldest the air coming out of the vents should be is 60-65 degrees.

If the difference is too high that means something may not be right such as airflow or the charge may be too high or low.

Make sure all coils are clean

If an A/C unit doesn’t have excellent airflow it cannot and will not operate at its maximum capacity or efficiency and as a result will give incorrect gauge pressures.

Cleaning the indoor and outdoor coils during a turn doesn’t take too much extra time and the time is well worth the reduction in A/C calls, unnecessary overtime, and most of all it will prevent an over-worked Service Team.